Cerba Healthcare optimizes Transaction Management

Neocase Streamlines Payroll SSC and Decentralized HR Service Interactions

Cerba HealthCare, a benchmark player in medical diagnostics, is helping healthcare systems move towards more preventive care. It draws on over 50 years of expertise in medical biology to assess the risk of disease development, screen and diagnose pathologies, and optimize the effectiveness of treatments by personalizing them.

The Cerba Healthcare group has 10,000 employees on 5 continents and a network of 1,265 laboratories and 130 technical centers in France, Belgium, Luxembourg, Italy and Africa.

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56

Nationalities

Health Services & Hospitals

Industry

10,000

Employees

2,500

Automations/month

Solutions

Neocase HR

Sharing information tools and tracking returns (Ticketing) : Employee Relation Management

Employee Document Management

Electronic signature with evidential value
Company and employee electronic vault

Results

Neocase is the exclusive portal for exchanging employee information between French territories and the Payroll SSC, ensuring timely delivery of 10,000 monthly payrolls. Integrated with ADP, it receives updates for efficient distribution.

The Electronic Employee Documentation Management solution centralizes, secures, and ensures regulatory compliance for HR documents.

Substantial time savings during the signing of employment contracts
Improved efficiency for administrative managers: Contracts can be sent and signed at any time, with successive signatures by the relevant parties facilitated through Neocase integrated with Docusign.
Automated creation of digital folders for storing employees’ documents, ensuring compliance with GDPR.
Seamless operation of the ticketing tool between territories and the Payroll SSC, handling over 15,000 tickets in under 6 months.

“Neocase is the cornerstone of our transactions and access to HR information. It is an essential tool that will greatly contribute to the modernization of our HR processes.”

“We save a lot of time during the signing phase, which is of crucial importance to Cerba. Thanks to Neocase and Docusign, we save precious, tangible time. The benefits are undeniable.”

Jacques Coffinières / HRIS Development Manager / Cerba Group

Description

Challenge

January 2023: Cerba Healthcare implements Neocase to oversee communications between its internal clients (local HR teams, employees) and the Payroll Shared Service Center initially, followed by the other central HR departments in a subsequent phase..

Requirements

Administering employment contracts and amendments, along with all necessary documentation for establishing a new employee’s administrative record and throughout their tenure with the Group.
Utilizing electronic signatures for specific documents.
Providing storage facilities that adhere to applicable regulations.